Customer Support

If you have received a traffic ticket payment in New Jersey, you may be wondering how to handle the situation. The best thing to do is contact NJMCDirect Customer Support team as soon as possible.

Customer Support team of New Jersey Courts can help you get your ticket dismissed and keep your driving record clean. We can help you find the right answers to your questions on your traffic citation.

If you are a resident of New Jersey, you will receive a notice of traffic violation, also known as a Traffic Ticket, from the police officer who cited you for violating one or more traffic laws. On this notice will be instructions about how to pay NJ surcharge for your offense. You have 30 days from when you receive the notice to pay NJ Surcharge in person at a NJ Motor Vehicle Commission (MVC) office or by mail.

Customer Support By Email

NJMCDirect Ticket Payment Online guide : https://njmcdirect.support
Uninsured Motorist suspensions: [email protected]
Ignition interlock suspensions: [email protected]
Other suspension questions: [email protected]
General questions on licensing, registration, title, or facilities
Vehicle inspections
Complaint regarding Driving Schools: [email protected]

Customer Support By Phone

  • Customer Support Phone: 9732844945
  • Customer Support Fax: 9732844914
  • NJMCDirect Customer Support office address: NJMC Public Safety Building, 2ND Floor, 228 Chesnutt Street
  • Office Hours: Monday-Friday 8 A.M. to 4 P.M. (not the same as the NJMCDirect portal working hours)

If you have received a traffic ticket, you can contact Customer Support Team of the MVC to get more information about your case. You may also want to contact your insurance company help desk for more information on how a traffic violation ticket might affect your premium.

Customer care Support of New Jersey Traffic Ticket service provides clients with a friendly, accurate and fast service. We sort through all the confusing aspects of your case to ensure that you have the best outcome possible. We work with you throughout the process so that you feel comfortable with your legal representation.

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